Frequently Asked Questions

Appliance Parts Distributor was established in 1963. We are a family owned and operated business that specializes in apartment replacement, renovation and builder appliances. We are also a full distributor for parts for all major brands of appliances to truly be your one stop shop in the rental housing and building industry.

We have 3 locations in Northern California

Main showroom and warehouse
16200 East 14th street
San Leandro, Ca. 94578

Ph# 510-357-8200
Fax 510-278-7219

6843 Dublin Blvd
Dublin, Ca. 94568


Ph# 925-828-5800
Fax 925-828-3638

37250 Fremont Blvd
Fremont, Ca. 94538

Ph#510-490-0600
Fax 510-742-0691

Yes. We have a (small) 6500 sq. ft. showroom, which displays most of our rental property style appliances, as well as a few displays with high-end product (featuring GE Monogram products, as well as the Electrolux line).

At APD, drop off delivery out of the box on most major appliances within our delivery area is FREE. Please call 1-800-447-4926 for a quote.

As our name implies we are the largest stocking Appliance Parts Distributor in Northern California. Please call 1-800-447-4926 or email This email address is being protected from spambots. You need JavaScript enabled to view it. with your needs

• Appliance Parts accepts the following payment methods:
• Credit Card (MasterCard, Visa, and Discover)
• Advance Payment (Check, Money Order, Wire Transfer)
• Corporate accounts are also available on approved credit please call for details 1-800-447-4926

Most of our products have the rebate forms linked. Click it, print it, fill it out, and send it to the address on the form. Be sure to follow all of the instructions on the form, and fill it out completely to avoid delays and disqualifications. If you have any questions, do not hesitate to call or email our customer service team This email address is being protected from spambots. You need JavaScript enabled to view it..

Local deliveries in the San Francisco bay Area will be completed by Appliance Parts own trucks and delivery crew and will include Free uncrate and set in the room of your choice up to 1 flight of stairs in most cases.

For deliveries not within our own network we will use the least expensive freight carrier available. Please call us for a quote on out of area shipments.

Once orders are received, they will ship immediately. If you live within our own delivery area you will usually receive it the next day. Please see Delivery areas covered. Items shipped by truck freight will usually arrive within 1-3 working days

On top of California we also ship to Washington and Oregon for major appliances. We ship parts all throughout the United States.

Yes, Appliance Parts offers special volume discounts to businesses of all sizes. We are happy to give you a quote on your project today. You are welcome to call our sales 1-800-447-4926 department for more details or email a request for a quote to This email address is being protected from spambots. You need JavaScript enabled to view it.

Simply email a request to our corporate sales team at This email address is being protected from spambots. You need JavaScript enabled to view it. or Call 1-800-447-4926 to start taking advantage of our volume corporate discount pricing

Yes for $25.00 in most cases we will haul away the old appliance and have it recycled by JACO environmental including removal of all Freon and pcb's.

Clearance Outlet Purchases Clearance Outlet purchases are non-refundable. Many of the units we sell in the Clearance Outlet are 'scratch & dent'. These units arrive out of the manufacturer's original packaging. Manufacturer warranties still apply on most units, with the exception of cosmetic damage. Please read the individual listings thoroughly before making a purchase.

Damaged Shipments All of our shipments are 100% insured. It is very important to inspect your product thoroughly before accepting and signing for your merchandise. Though your box and packaging may appear intact, it is still possible that your product may be damaged. Check for both internal and external damage before accepting delivery. If you notice damage to the product, refuse the package and note the damage on the bill of lading. Please call our customer service department immediately at and we will issue a return merchandise authorization (RMA) number. If damage issues arise after signing for the merchandise, you are responsible for filing all claims with the shipper. Therefore a thorough inspection of all packages is important before signing.

Defective Merchandise Most products that we carry include a full warranty of at least one year. If you receive an item that is defective upon delivery and is not due to shipping damages please contact customer support at within 48 hours of receipt. If your item is defective after the first use please contact the manufacturer directly. Contact information for the manufacturer is included in the product literature.

Product Does Not Meet Your Needs If you receive merchandise that does not meet your needs please call our customer service department within 48 hours of receipt. Please remember that shipping and handling charges to and from our warehouse are not refundable and all returns are subject to a 25% restocking fee. We do not accept any returns on discounted outlet pieces or special order merchandise. Returned products must be in brand new condition with all packaging, product literature, and blank warranty cards enclosed in the exact condition in which you received them. Any product that has been installed or has attempted to be installed can not be returned. We will not be held responsible for pricing errors or discontinued models being on our web site. We are only human, and mistakes are made from time to time.

General Return Notes and Policies You must contact us within 48 hours of receiving your merchandise if your product is damaged or does not meet your needs.